Do you ever have that feeling that someone around you may be upset or uncomfortable. Well when you are managing an event, it is best to key in on that feeling. Emotions are key factor s for tenders and can make or break your event. If you are able to read someone’s emotions you can flip a bad one to a good one quickly with easy fixes and make their experience that much better for them and those around them.
- Tracking event feedback is one way that organizers ensure that attendees are happy with their experience.
- Facebook suggests emotional input can be gathered by factors, such as how hard keys are pressed.
- The social media mogul has even gotten a patent to start tracking these kinds of data.
“Getting feedback at the various event touch points can create a great deal of fatigue for the attendee, filling out forms, answering questionnaires and ticking boxes.”