As competition among venues increases for a customer’s business, innovative ideas are a must for the venue that is determined to lead the pack. There are five things that can improve an attendees experience at an event. The first thing is the utilization of artificial intelligence driven personal assistants. The second is to connect with event sponsors to facilitate hotel bookings simultaneously with ticket purchase. Working with event venues to offer increased benefits with hotel loyalty programs alongside ticket purchase and reservations on the event website. Offering charging stations, and excellent wifi accommodations.
- Artificial Intelligence is helping consumers to receive information they need- faster and easier.
- Functions like booking apps and loyalty programs benefit the consumer and help companies too.
- Accommodations made by companies make customers happy and make companies more competitive as AI improves.
“Thanks largely to the rise of mobile technology and more recently, AI (artificial intelligence), consumers are used to getting what they need, faster, with a little help from a digital friend in the palm of their hand.”